eBay customer service to provide sellers with a contemporary rich, feature-packed platform. In the eBay Community seller news, videos that are attached to listings is an additional step of our continuing efforts to assist sellers in providing an experience that is more appealing to prospective buyers as well as existing customers. Videos will improve sellers' capacity to display their brands and products as well as increase buyer interaction as well as sales. In addition, video content will enable sellers to provide a better description of the item being offered as well as answer common buyers' questions that might not be answered in descriptions or images of the listing.
Another use of videos is for sellers to give instructions on the product to be assemble. In the end, video tutorials can help sellers to reduce customer complaints and returns that are brought from their customer support team.
In the beginning, video clips are available to customers only through the eBay native app (iOS as well as Android). The experience will then be extended to mobile and desktop internet.
If you're thinking of the ability of sellers to upload videos into their listings, it is necessary to connect using the latest Media API to manage videos. It is an API first approach and the brand new API is the only way that allows you to upload video content into listing at the moment. For sellers to be able to link with their listings uploaded videos Integrate using an integration with the Add and Revise Item methods in the Trading API. Check out the Media API reference documentation for details on how to use this Media API, and the AddItem, ReviseItem, and GetItem documents for further details on the recently launched VideoDetails container.
