A Certified Technology Specialist (CTS) creates, provides, operates and services network-based AV solutions. They conduct activities that offer the best audiovisual resolutions for the client’s needs both on time and within budget. They perform general technology tasks by creating, operating and servicing AV solutions. The professionals must have a good understanding of communication systems such as audio, video, and display systems.
This position is responsible for installing, monitoring, and uninstalling AV equipment. They provide on-site installation, support, and troubleshoot any issues that may occur. The CTS cleans the computer equipment and peripherals and provides minor repair and maintenance services whenever a need arises.
Certified Technology Specialist will take care of the logistics of setting up and deployment of computers. The CTS offers technical assistance to install or remove programs according to support instructions. The specialist has to ensure that the computers are in proper working condition. It is the responsibility of the CTS to provide audio-visual resolutions to any related technical problems.
Job Description
This position involves offering technical audio-visual support. The specialist must setup, resolve and maintain multimedia equipment. They must ensure proper connectivity of network, equipment, and computers to the AV system for display. The CTS handles audio and video recording equipment and is to fix any errors that may occur. The professionals must schedule the utilization of facilities, equipment, materials, and other services. They need to provide proper training on the operation of equipment and their procedures. The Specialist is responsible for considering technology requirements, limitations, and budget.
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