Aluminum stage truss purchase tips: avoid the peak shipping period
The arrival of "3.15 Consumer Rights Day" signifies that the market is recovering in 2018. Aluminum stage truss factories have already started working and customers have started to buy various products from the stage truss factory to prepare for the new year! And a new round of market shipment peak will come soon!
At this time, there is a phenomenon: some Aluminum stage truss factories give priority to old customers! This phenomenon is undoubtedly the unspoken rule of the industry, naturally some customers do not understand: why they have priority to take goods? The same goods, the same price ...... with them being old customers?
In the background of the market of "stage truss factory everywhere", customers have a lot of room to choose. Obviously, it is difficult for customers to accept, which is not beneficial for stage truss manufacturers and will lead to the loss of potential customers. So, why are some stage truss factories still willing to do so, is it habitual or market consideration?
As the saying goes, "clothes are not as good as new, people are not as good as old", customer resources are the market fundamental for stage truss factory to become bigger and stronger, which is often referred to as customer loyalty.
Customer loyalty, also known as customer viscosity, refers to the tendency of customers to feel good about a particular product or service, forming an "attachment" preference and then repeatedly buying it.
In order to improve customer loyalty, enterprises should aim to meet customer needs and expectations, effectively eliminate and prevent customer complaints and grievances, continuously improve customer satisfaction, promote customer loyalty, and establish a mutual trust and interdependence between enterprises and customers "quality value chain". It is precisely for this reason that "priority is given to supplying old customers".
For an Aluminum stage truss factory, which is rooted in the front line and only sells directly to manufacturers, it is difficult to cultivate customer loyalty! "The reasoning is easy to understand, but it's not easy to do, so it's an unspoken rule that can't be raised on the table!
We can only say that the customer's requirements are the manufacturer's standard of conduct, just as the reason why "serving customers with heart and soul, let us become the customer's dependence" has become Shizhan's customer service slogan.
So how to avoid this unspoken rule? You can only prepare in advance, after getting accurate information from the stage truss manufacturers, those who are in a position to place orders in advance, avoiding the peak shipping period.
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